Master Concept · GWS AI TrainingGoogle Workspace AI
Potential use cases, by department — and which tool would build each one.
Apps ScriptThree ways to build
Teach Gemini one job once — your tone, your format, your handbook. Stack several in one prompt, or let Gemini pick the right one.
Describe it in plain language. Triggers on Gmail, Drive, Forms, Chat — and now Slack, HubSpot, Jira and webhooks.

Apps Script
Any API, any schedule, any logic. Also what Studio’s own custom steps are written in.
Gems are becoming skills. From 17 Nov Gems move to Settings; they keep working until at least March 2027, then convert to draft skills each creator must activate. “Ask a Gem” can no longer be added to new Studio flows.
Potential use cases
Trained on your own published work, so nobody re-explains tone in a prompt again.
A mail arrives, Gemini reads and classifies it, the right team gets it in seconds.
Gemini writes a personalised note to every attendee from what they signed up for.
Potential use cases
Trained on the proposals you actually won, not a blank page.
Gemini summarises the call and writes it straight onto the deal record.
Five days of silence and a context-aware follow-up is already drafted for you.
Potential use cases
Gemini writes the context so the owner gets a decision, not a date.
Gemini flags what breaks policy before a human ever sees the claim.
Apps ScriptGemini reads the PDF, pulls the amounts, matches them against the system.
Potential use cases
Staff ask in plain language; your own handbook answers.
One hire triggers the accounts, the checklist and a welcome written for them.
Apps ScriptEvery CV scored against the job criteria, ranked before anyone opens one.
Potential use cases
Gemini pulls the actions out of the meeting and assigns them.
Gemini says what changed, so the approver reads a line not a file.
Apps ScriptAsk in Chat, get the answer from the directory. No one opens a sheet.
Wrap up
Your tone, your format, your handbook. Several can stack in one prompt.
It runs without you, and every system is on the connector list.

Anything else. Any API, any schedule, any logic — under six minutes.
Pick a card from your team’s slide. Build it. Then try to break it.
Admins must switch on third-party connectors and webhooks — they are off by default, and the connectors are still Beta.